STUDIO POLICIES

    • Online: Click the “Move With Us” button in the top right corner, create an account, purchase your preferred option, and start booking classes!

    • Mobile App: Download the Sculpt Atelier App from the App Store or Google Play to manage your bookings on the go.

    • New Clients: To ensure the safety of all participants, please arrive 10 minutes before class. All new clients receive a proper introduction to the instructor, space, and equipment. For your safety, late arrivals are not permitted to join class once the workout has started.

    • Returning Clients: Arrive 5 minutes before class to get yourself and your equipment ready. Doors will be locked 5 minutes after class starts to avoid disrupting the flow of class.

    Please do not arrive more than 15 minutes early, as doors will be locked.

  • We kindly ask that you cancel at least 12 hours before your scheduled class through the Sculpt Atelier app. Late cancellations or no-shows within 12 hours may result in a fee or loss of class session, depending on your membership or credit type:

    • Class Packages: Loss of class credit

    • Memberships: $10 late cancel fee & $20 no-show fee

    To maintain consistency, fairness, and studio operations, we do not offer credits, refunds, extensions, or rescheduling for missed classes or late cancellations due to:

    • Illness or injury

    • Work conflicts

    • Travel delays

    • Family emergencies

    • Weather or transportation issues

    • Personal schedule changes

    • Illness of a child

    • Any other unforeseen circumstances

    This policy applies to all clients without exception, including situations where a waitlist exists, an open spot is available in another class, or a same-day class time change is requested.

  • If a class is full, we maintain a waitlist of 10 spots.

    • Up until 2 hours before class, you will be automatically added from the waitlist if a spot opens.

    • Within the 2 hours prior to class, you must manually add yourself if a spot becomes available.

    If you are added to a class from the waitlist within our 12-hour cancellation window, the cancellation policy still applies. Please be sure you are available to check your status and cancel your spot if you cannot attend, to avoid a late cancel or no-show fee.

    If you don’t remove yourself from the waitlist and don’t make it into class, your credit will return to your account within 24 hours.

  • We are located at the end of our plaza and have plenty of parking available. When parking in front of other businesses, please use the back row to avoid using reserved spots.

    Don’t sweat it—you’ll be doing plenty of that in class!

  • All of our classes are open to all fitness levels. Our method is designed to challenge everyone, with modifications and progressions provided during class to suit your needs.

    If you have an injury or special concern, please notify your instructor before class so we can ensure your safety and a positive experience.

  • We do not recommend taking heated classes while pregnant. Please consult your physician before attending any of our classes during pregnancy.

    Memberships may be paused during pregnancy.

  • The youngest Sculpt client can be 16 years old and MUST be accompanied by a parent or legal guardian at their first visit. A parent or legal guardian must also be present to sign the waiver before participating.